Pheonix Research - Editorial Index

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Editorial analysis anchored to industries, segments, and the market intelligence behind them.

Updated 23 Oct 2026

The Switchboard Does Not Need the Line

Brazil lost 12.9 per cent of its fixed lines in a year, to the lowest count since 1998. Cloud switchboard seats rose 2.5 times over the forecast. The two facts are compatible: the trunk stopped being copper, and the market's growth is coming from firms that were never in the fixed-line base at all.

Telecommunications Cloud Communications